Key Points: It begins with character and moves toward relationships, out of which flow agreements. It is nurtured in an environment where structure and systems are based on Win/Win. And it involves process; we cannot achieve Win/Win ends with Win/Lose or Lose/Win means. Character There are three character traits essential to the Win/Win paradigm. Integrity, Maturity, Abundance Mentality. Integrity is the values we place ourselves into. Maturity is the balance between courage and consideration. Abundance Mentality is the paradigm that there is plenty out there for everybody. A character rich in integrity, maturity, and the Abundance Mentality has a genuineness that goes far beyond technique, or lack of it, in human interaction. If we search deeply enough within ourselves-beyond the scripting, beyond the learned attitudes and behaviors- the real validation of Win/Win, as well as every other correct principle, is in our lives. Relationshi...
The journey to owning a Chick-fil-a and the daily lessons learned to get there.
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